1. Scope
This Privacy Policy applies to RainbowHost websites, the RainbowHost Discord bot, GDPS hosting dashboard, hosted project infrastructure, and phpMyAdmin access at RainbowHost domains. GlowHost and other products may have separate privacy policies.
2. Information we collect
Account and Discord data
When you claim or use a key, we process your Discord user ID, Discord username, key assignment, redemption state, and related bot command activity. We do not receive your Discord password.
Project and hosted content
We process GDPS names, descriptions, random project codes, database credentials, uploaded dashboard icons, core configuration, database records, and files you or your GDPS users submit.
Technical data
Our servers may record IP address, request time, requested path, response status, browser or client information, security events, and diagnostic logs. We also store session tokens in hashed form.
3. How we use information
- Authenticate users and connect Discord keys to RainbowHost accounts.
- Create, operate, display, secure, support, and delete GDPS projects.
- Detect abuse, enforce limits, investigate incidents, and protect users.
- Diagnose failures, maintain availability, and improve product features.
- Comply with legal obligations and respond to valid requests.
We do not use your GDPS database password to advertise to you.
6. Retention and deletion
We keep account and project information while needed to provide the service, meet security and legal needs, and resolve disputes. Deleting a GDPS removes its managed project files, database, and database user from active hosting. Limited logs or backups may remain temporarily until routine rotation.
7. Security
RainbowHost uses measures such as isolated database users, generated passwords, hashed session tokens, upload validation, TLS, access controls, and restricted private paths. No system is perfectly secure, so keep your key and credentials private and report suspected exposure promptly.
8. Your choices
You can update project information, replace an uploaded icon, delete a GDPS, log out, or stop using RainbowHost. To request access to, correction of, or deletion of account-level information, contact us. We may need to verify your identity before fulfilling a request.
9. Children
RainbowHost is not intended for children under 13. If you believe a child under 13 provided personal information, contact us so we can review and remove it where appropriate.
10. Changes to this policy
We may update this policy to reflect product, security, or legal changes. We will update the effective date and may provide additional notice for significant changes.
11. Contact
Privacy questions and requests can be sent to [email protected] with "RainbowHost privacy" in the subject line.